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Caring for Children
Owned and managed by Department of Communities & Justice

After-hours and crisis support

Call 000 if it is a life-threatening situation.

Call the 24-hour Child Protection Helpline on 132 111 (TTY 1800 212 936 for hearing or speech impaired) if:

  • you’re concerned for the child or young person’s safety
  • you don’t know where they are
  • the child or young person has run away (even if you do know where they are)
  • the child or young person has been detained by the police
  • the child or young person hasn’t returned from a contact visit when expected.

If you are a carer with a non-government agency, you can also call your agency’s after-hours contact number for assistance.