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Caring for Children
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DCJ seeking insights into the impact of COVID-19 on carers

FACSIAR is conducting a survey to understand the impact of COVID-19 on its clients. This will provide valuable information to plan for future service delivery.

Initially the survey is being sent by email to:

  • DCJ and NGO managed carers of children and young people in out of-home care (OOHC) and carers of children on guardianship orders.
  • Clients of NGO service providers receiving Targeted Earlier Intervention (TEI) programs.

This is the first survey of its type. DCJ may deliver the survey in the future to other DCJ clients such as families who are in the child protection system, clients accessing victim services and clients of courts.

Why is DCJ conducting this survey?

DCJ is conducting this survey to understand the impact of COVID-19 on its clients. The survey aims to collect information on:

  • Financial stress and mental health and wellbeing
  • Changes in clients’ needs and use of DCJ and community services
  • The potential impact on the welfare of children and families in NSW.

This will help DCJ and service providers to understand how carers and other DCJ clients have been impacted by COVID-19, to plan for changes in service demand and better meet people’s needs.

Survey responses are anonymous, and your decision to participate or not to participate will have no impact on the services you are receiving.

The survey will close on 7 April 2021.

If you meet the criteria to complete the survey but did not receive an email with the survey link, it may be because DCJ or your service provider doesn’t have the right email address for you. You can receive a link by emailing survey@facs.nsw.gov.au.

Further information about the survey is available on the DCJ website and in the Frequently Asked Questions.

If you have any questions regarding the survey please contact FACSIAR on 9716 2350 or at facsiar@facs.nsw.gov.au.